Announcements

Monday 12th October 2026 - Rackspace Mail Webmail issues

  • 12th October 2026
Incident: Rackspace Email Webmail access issuesDate: 12 October 2026First Reported: 09:27 CESTServices Affected: Rackspace WebmailEmail Delivery: OperationalStatus: Ongoing Incident Summary Rackspace is currently investigating an issue affecting access to its Rackspace Email Webmail service. Some users may be unable to log in to or access their ...
Continue reading

Thursday 8th October 2026 - Email Infrastructure Upgrade & New Outbound SMTP Architecture

  • 8th October 2026
We have completed a significant upgrade to the HSWS outbound email infrastructure to further improve email deliverability, resilience and sender reputation protection for our customers. What has changed?Our outbound mail platform now has access to a managed pool of SMTP sending IP addresses, together with a new centralised SPF architecture ...
Continue reading

Thursday 8th October 2026 - Incident Report – Morley HTTP/LiteSpeed Service Outage

  • 8th October 2026
Incident: Temporary HTTP/HTTPS service interruption on morley.hsws.comDate: 8 October 2026Detected: 10:04 CESTService Restored: 10:21 CESTTotal Monitored Interruption: 17 minutesStatus: Resolved Incident Summary At approximately 10:04 CEST on 8 October 2026, external monitoring detected that web services on morley.hsws.com were no longer ...
Continue reading

Thursday 17th September 2026 - cPanel & WHM v138 - New Meridian Interface, AI Tools, Enhanced Security and Hosting Features

  • 17th September 2026
cPanel has released cPanel & WHM version 138, introducing one of the most significant updates to the hosting control panel in recent years. The release includes the new Meridian interface, integrated AI-assisted tools, improved application hosting, easier domain management, enhanced security update handling and a range of improvements for ...
Continue reading