As part of our ongoing commitment to improving the security of our hosting platform, JUCRA Digital has permanently retired traditional FTP access across all shared hosting servers. All file transfers must now be performed using Secure File Transfer Protocol (SFTP), providing encrypted communications and significantly stronger protection ...
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Our engineering team recently investigated an issue affecting a small number of WordPress websites where requests would intermittently time out and display HTTP 503 errors. Following investigation, the issue was traced to a third-party WordPress plugin and has now been fully resolved.
Incident Summary
Investigation Date
August ...
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Our engineering team recently investigated a MySQL service issue which resulted in intermittent database connectivity problems for a small number of hosted applications. The issue has now been fully resolved.
Incident Summary
Investigation Date
August 2026
Service Affected
MySQL Database Service
Root Cause
Database ...
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We are currently migrating websites hosted on mace.hsws.com to our newer hosting platform, morley.hsws.com.
Migration Summary
Migration Date
16 July 2026
Old Server
mace.hsws.com
New Server
morley.hsws.com
New Website IP Address
162.55.4.215
Data Migration
Internal server-to-server transfer within the JUCRA ...
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