ISSUE RESOLVED
Important Notice:
The email disruption earlier today was caused by an upstream issue at the Rackspace mail servers, outside of JUCRA’s direct control. Throughout the incident, we closely monitored the situation and kept clients updated with the latest information provided by Rackspace.
We understand how critical email ...
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Please be advised that there is currently a known issue affecting Rackspace mail services, which began around 19:00 CET.
The following systems are experiencing slow performance or may not load at all:
Webmail Login
API Access
Admin Control Panel
Note: Normal IMAP and SMTP email traffic remains unaffected, so sending and ...
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ISSUE RESOLVED0049CET - server alert from morley.hsws.comwe have received a message from the server saying "DegradedArray event on /dev/md/2:morley.hsws.com".0941CET - Investigation and ticket to data centreThis message informs us that our monitoring system detected a degraded RAID array on server morley.hsws.com. This is part of our data ...
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ISSUE CURRENTLY ONGOING10/4/2025 09:30CETWe have been alerted to about some instances of Rackspace Mail customers sending emails to servers using Spamcop blacklist lookup for them to bounce back.Various bounce messages have been collected and submitted to the department responsible for handling such matters.We also encourage you to read this ...
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