If you want to move your domain name from JUCRA Digital to another company (called a registrar), the transfer process is free.
⚠ Important to Know Before You Start
-
Transfers normally take 6–7 days to complete.
-
During the transfer, you cannot change your nameservers (where your website and email point). This is an ICANN rule (the global authority for domains), not a JUCRA rule. So if you are moving your website/email, then you should update the nameservers first.
-
If you are not sure how to do this, please ask someone with technical knowledge of domain transfers to help.
Steps to Transfer Your Domain
You need to do three simple things:
-
Unlock the Domain
-
Log in to your JUCRA account: https://www.jucra.com/whmcs/
-
Go to My Domains from the top menu
-
Find your domain and click on it
-
In the side menu, choose Registrar Lock
-
Turn the lock off
-
-
Check and Update Your Contact Details*
-
While editing your domain, click Contact Information in the side menu*
-
Make sure your name and email address are correct*
-
These details are sent directly to the domain registry and are updated instantly
-
-
Request the EPP Code
-
After steps 1 and 2 are done, click Get EPP Code
-
The code will be sent to the email address in your contact details
-
Give this code to your new registrar (the company you are transferring to) so they can start the transfer
-
*ICANN Rules About Transfers
Since December 2016, ICANN has required that if you update the contact details for a domain, it will be locked for 60 days before it can be transferred (unless your new registrar chooses to override this rule).
Tip: If you’re unsure about any of these steps, it’s safer to leave your domain with JUCRA Digital or ask someone experienced to help you.
